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Guide to SIM Cards in Mexico

Tara A. Spears

Let’s acknowledge the fact that even if we’re on vacation, we can’t live without the internet.  Most people also believe that having a working cell is a safety issue when traveling, in case you have any unforeseen events. Plus, it’s nice to be able to look up information or send photos to family and friends.

Whether you need to make a call or use mobile data, relying on your home country’s SIM card can lead to steep international roaming fees. Having a Mexico SIM card will allow you to have better internet data on the move, that means access to Google Maps (to find your way around), Whatsapp, and apps to access your hotel bookings. You’ll be able to communicate with locals, call an Uber or taxi, and stay connected with friends and family back home.

A SIM (Subscriber Identity Module) card is one of the most important parts of your phone. Connecting your phone to your wireless carrier’s network isn’t the only reason why phones still have SIM cards.  SIM cards make it incredibly easy to transfer your phone number from one phone to another. This feature can be a disadvantage if your cellular is lost or stolen, as I learned the hard way.

The first few times I had my phone stolen, I was so worried about canceling my bank cards, I didn’t think about reporting the theft to my provider. A couple of days later when I went to purchase a new cell phone in Mexico, I had huge problems with Telcel (and the government) because the robber went to another state to participate in a crime using my active cell. It was a mess to straighten out and a lot stress for me. Thereafter, I contact my provider first, then the banks.   

eSIMs. One method of having cell service in Mexico can be done prior to your trip by purchasing an eSIM. It’s very important to check that your particular brand and model of cell phone is compatible with digital SIM because it is non-returnable if it doesn’t work. Start by checking your phone’s compatibility at the place where you buy it, online with the company, or google eSIM.                        

If your cell accepts eSim, installing and activating the digital SIM is simple. The biggest reason why people choose to preload an eSIM is that you can access the Internet as soon as you get to your destination since you have the card ahead of time.

The second method of obtaining a SIM is what most travelers prefer. Once they arrive in Mexico, they purchase a SIM card and install it themselves. This option is easy because the SIM cards are available EVERYWHERE: gas stations, super markets, convenience stores besides in the Telcel Mexico stores.  Telmex- the parent company of Telcel- is the largest operator in Mexico and has the best 4G and 5G coverage, so it’s a great alternative if you plan on exploring remote places or spots that don’t have Wi-Fi. Besides the purchase cost there is a $150 pesos activation fee.

If you are coming for a short-term visit, the best option is a Telcel has prepaid phone cards for Mexico that range from two weeks to 30 days, and the prices are quite affordable. With Telcel, you can enjoy unlimited calls, texts, and social networks in the country, so it’s ideal if you want to upload travel photos to Facebook or Instagram. Another advantage of this card is that if your plan expires and you still have mobile data left, you can start a new plan with that rollover data.

 

For seasonal visitors or residents, the postpaid service is a convenient option. Please note that you can only apply for a Telcel postpaid plan if you have a valid FM/residency visa card in Mexico. It does not matter if it is temporary or permanent as they accept both. You will need to have the actual plastic card with you to start or modify service-which is challenging if yours was stolen and you only have a photocopy of the card. Be aware that it is a lengthy process to instigate because they run check on your number and previous phone numbers- minimum four hours.

To set up an account, foreigners are required to present: passport, Mexican ID card (FM green permanent resident card), proof of residence, (electric bill in your name or letter from landlord.) You will also be asked for two national references. I wasn’t prepared and had to make another trip after gathering that info. Write down the address and cell number of any of your Mexican friends. Be sure to ask if you can use them as a reference. Lastly, you will need to sign several contract pages.

Getting a Telcel SIM card & eSIM in Mexico is simple, offering several options to fit your needs. Whether you prefer online purchases, Telcel stores, or third-party vendors, remember to bring your ID and follow the activation steps closely. With a Telcel SIM card or eSIM, you’ll be equipped to enjoy reliable mobile connectivity throughout your Mexican visit.